10 Taka's Privacy Policy & Commitment to Data Protection

By using the 10 Taka platform, you agree to this Privacy Policy. We believe transparency is the foundation of trust — which is why 10 Taka's Privacy Policy clearly sets out what information we collect, how it is used, and what your rights are. No hidden details, no complicated legal jargon.

1

What Information We Collect

10 Taka collects certain information to deliver its services and maintain platform security. This information falls into two categories — what you provide directly, and what is collected automatically while you use the platform.

1.1 What you provide directly

1.2 Automatically collected information

When you use 10 Taka, certain technical information is collected automatically. This includes:

• IP address and device type (mobile, tablet, PC)
• Browser type and operating system information
• Login times, session duration, and page visit data
• Logs of betting and gaming activity
• Complete Transaction History

2

How We Use Your Information

10 Taka uses your information only for specific, legitimate purposes. It will not be used for anything beyond that without your consent.

2.1 Primary use

• Account management: For registration, login, and profile updates.
• Transaction Processing: For processing deposits, withdrawals, and bonus payouts.
• KYC Verification: For identity verification in compliance with international anti-money laundering regulations.
• Customer Support: For resolving your issues and handling complaints.
• Security: To detect fraud, account hacking, and suspicious activity.

2.2 Use for service improvement

• For analyzing and improving platform performance.
• To create personalized offers based on your preferences.
• To test new features and ensure an improved experience.

2.3 Use under legal obligation

Information may be disclosed in response to a lawful request from law enforcement or a regulatory authority. In such cases, we share only the minimum necessary data — not your full profile.

3

Data Retention & Retention Periods

10 Taka does not retain your data longer than necessary. Even after account closure, some information may be kept for a defined period as required by law.

4

Sharing Information with Third Parties

10 Taka does not sell your personal data to any third party. However, limited information is shared with trusted partners where necessary to deliver our services.

4.1 When Information May Be Shared

• Payment Processors: Required information is shared with mobile payment services such as bKash, Nagad, and Rocket to process transactions.
• KYC service provider: With licensed verification services for identity verification.
• Game provider: When you play third-party games, session data is shared with the relevant game provider.
• Law Enforcement: Subject to a valid legal order.

4.2 What is never shared

• Your profile or behavioral data shared with advertising companies.
• With other betting or gaming platforms.
• To data brokers or marketing agencies.
• For any purpose without your consent.

5

Cookie Policy

10 Taka uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience on the platform.

5.1 Types of Cookies We Use

• Essential Cookies: To keep your login session active and maintain security — these cannot be turned off.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To understand which parts of the site are used most — anonymous data only.

5.2 Cookie controls

You can disable non-essential cookies from your browser settings. However, disabling essential cookies may prevent core features such as login and transactions from working properly.

6

Your Rights

10 Taka believes every user has full rights over their own data. We uphold and respect the following rights:

• Right to Know: To find out what information we hold about you, email us at support@10taka.app.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: If you close your account, your data will be deleted once the legally required retention period has ended.
• Right to Data Portability: You can request a copy of your data in a readable, portable format.
• Right to Object: You can object to certain types of data processing.

7

Children's Privacy

10 Taka strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

Date of birth is verified at registration. If a user is found to be under 18, their account will be immediately closed and all associated data will be deleted.

If you suspect a minor is using 10 Taka, please contact us immediately at support@10taka.app.

8

Security Measures

10 Taka uses industry-leading security technology to protect your data. Our security framework includes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication: Option for OTP verification at login.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Regular security audits: Regular testing conducted by independent third-party experts.
• Staff Training: All staff receive regular training on data protection.

9

Privacy Policy changes

10 Taka may update this Privacy Policy from time to time. If changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• We will send an SMS notice to your registered mobile number.
• For significant changes, you will be notified at least 14 days in advance.

Continued use of 10 Taka after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the new policy, you have the option to close your account.

10

Contact us

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

• Email: support@10taka.app
• Response time: Within 7 business days
• Language: Available in both Bengali and English